Refund and Cancellation Policy

Effective Date: 26/08/2023

Refund Policy

Thank you for shopping at Ureca Organics. We take pride in offering high-quality products, and your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Refund

  • To be eligible for a refund, the item must be returned within [number] days of purchase.
  • The item must be in its original condition, unused, and in the same packaging.
  • You must provide a valid proof of purchase (receipt or order confirmation).

Refund Process

  1. Contact our customer service at to initiate the refund process.
  2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  3. We will also notify you of the approval or rejection of your refund.
  4. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 15 days.

Non-Refundable Items

  • Perishable goods such as food products are non-refundable.

Shipping Costs

  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within [number] days of receiving the product. We will provide instructions for returning the item, and upon inspection, a refund or replacement will be issued.

Cancellation Policy

Order Cancellation

  • You may cancel your order within [number] hours of placing it for a full refund. Contact our customer service at [customer service email/phone number] to request an order cancellation.

Cancellation After Shipment

  • If your order has already been shipped, it cannot be canceled. You may return the item following our Refund Policy.

Contact Us

  • If you have questions about our Refund and Cancellation Policy, please contact us at